About Brompton Hotel
Hotel The Brompton is a bed and breakfast hotel in London’s central and popular Kensington district.
Each room is equipped with free Wi-Fi, flat-screen TV, desk, in-room safe, refrigerator and microwave, hairdryer, tea and coffee facilities.
A 24-hour front desk, tours/ticket assistance and dry cleaning are available. Free Wi-Fi in also available in the public areas.
Guests can relax in the hotel’s bar/lounge, and enjoy a complimentary continental breakfast each morning. Several cafes and restaurants are within walking distance of the hotel.
Hotel The Brompton is 1-minutes’ walk away from South Kensington tube station, and 5-minutes away from the Natural History Museum and the V&A Museum. Harrods and Hyde Park can be reached within 15-minutes’ walk.
Positive Reviews
positive:
Clean and cosy rooms.
The rooms may be small, however many guest found them to be cosy, clean and comfortable. Basic necessities such as a refrigerator, tea and coffee making facilities are provided to help guests enjoy their stay. The complimentary breakfast is also served in
positive:
Excellent central location.
The Brompton is a great location for easily accessing many of London’s attractions, either on foot or by tube. The South Kensington tube station is just a minutes’ walk from the property, which services the District, Circle and Piccadilly lines.
positive:
Friendly and helpful staff.
Several guests had positive customer service experiences. Staff were reportedly friendly, attentive and endeavoured to make guests feel welcome and comfortable.
Negative Reviews
negative:
Poor service and inhospitable staff.
Some guests experience the staff as rude, inhospitable and reluctant to accommodate simple requests. Complaints about the cleanliness of the room or broken facilities have not always been received well by staff. If you have luggage to carry up the stairs,
negative:
Small and unkempt rooms.
Some of the rooms are very small and guests felt that they were not adequately sized to comfortable fit two people. The furnishings are also old, worn and in need of replacement. The curtains for example, were torn, the mattresses old and uncomfortable an
negative:
Traffic sounds are loud.
The hotel is centrally located in a busy part of London, and the windows are not well insulated. You may find yourself falling asleep or waking up to the sound of loud traffic noises.