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    Hotel Four Points by Sheraton Brisbane (Brisbane, Australia)

    Hotel Four Points by Sheraton Brisbane (Brisbane, Australia)

    About Four Points by Sheraton Brisbane

    Nestled in the heart of Brisbane’s city centre on Mary Street, Four Points by Sheraton is an executively appointed hotel perfect for a short business stay. Rooms feature signature Sheraton comfort bed, flat-screen TV, connectivity for apple products, minibar, in-room safe and Wi-Fi access. Business travellers are well catered for in the fully equipped business centre which is open 24/7 with free Wi-Fi. Leisure guests may want to maintain their fitness in the on-site gym with features state of the art equipment. Four Points by Sheraton Brisbane has two on-site dining options, the Eatery which produces freshly made dishes daily and the all-day dining restaurant Wrapped which serves deli-style food. All of Brisbane's premier attractions are within a 3 mile radius of the hotel including Southbank, the Gallery of Modern Art, the Science centre, China Town and the CBD and Valley entertainment precincts.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.3
    trivago Rating Index based on 6887  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  9.0 / 10
    • RoomsVery good  8.2 / 10
    • ServiceExcellent  8.8 / 10

    Positive Reviews

    positive:

    Good Location

    The inner city location of the hotel was the highlight of many peoples' stay. The Queens Street mall and the Treasury Casino are within a 2 minute walk and there are a number of trendy bars and restaurants which surround the hotel which guests really enjoyed.

    positive:

    Comfy Bed

    A number of people who stayed at the hotel had only positive things to say about the beds at with a lot of people remarking that the beds were some of the most comfortable that they have ever slept in.

    positive:

    Bountiful Breakfast

    The breakfast served in the Eatery restaurant on the first floor got rave reviews from a number of previous guests with some mentioning that they really appreciated the gluten-free options and the freshness of the food available.


    Negative Reviews

    negative:

    Abysmal Wi-Fi

    The Wi-Fi is a paid for service and those who paid for the service expected a speed and reliability that was not delivered.  These people made negative comments in their reviews particularly about their frustration at not having reliable Wi-Fi to conduct their business.

    negative:

    Poor Customer Service

    A number of previous guests to the hotel made comments about the lack of customer service and in-general the non-existence staff at the hotel. With some remarking that it was difficult to contact the staff at the hotel to get additional help.

    negative:

    Expensive Parking

    The hotel offers parking nearby for an additional fee and this fee is commensurate with central business district parking in inner city locations around Australia. A number of guests however thought that the price was exorbitant and they were not prepared for the cost.


    All amenities

    Property amenities
    1. Café
    2. Entrance hall/lobby
    3. Express check-in
    4. Elevator
    5. Gym
    6. Parking
    7. Hotel bar
    8. Conference rooms
    9. Non-smoking rooms
    10. Restaurant
    11. 24-hour reception
    12. Snack bar
    13. Spa
    14. WiFi in public areas
    15. Room service
    16. Concierge
    17. Airport shuttle
    18. Free WiFi in public areas
    19. Valet parking
    20. Luggage storage
    21. Multilingual staff
    22. Housekeeping
    23. Free WiFi
    24. Breakfast
    25. Regular disinfection
    26. Hand sanitizer provided
    27. Temperature screening
    28. Safe distance
    29. Response protocol
    30. Online check in/check out
    31. New safety protocols
    32. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible bathroom
    3. Accessible parking
    4. In-room accessibility
    Room amenities
    1. Shower
    2. Ironing board
    3. Television
    4. Hairdryer
    5. Central heating
    6. Electric kettle
    7. Air conditioning
    8. Desk
    9. Safe
    10. WiFi
    11. Microwave
    12. Fridge
    13. Free WiFi (rooms)
    14. Coffee machine
    15. Flatscreen TV
    Sports facilities
    1. Fitness
    2. Indoor tennis court
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    99 Mary Street,  4000,  Brisbane,  Australia
    Telephone: +61(7)31644000 | Fax: +61(7)31644009 | 

    Frequently Asked Questions about Four Points by Sheraton Brisbane

    • Is there a pool area at Four Points by Sheraton Brisbane?

      No, Four Points by Sheraton Brisbane doesn’t offer pool areas.

    • Are pets allowed at Four Points by Sheraton Brisbane?

      No, Four Points by Sheraton Brisbane doesn’t allow pets.

    • Is parking available at Four Points by Sheraton Brisbane?

      Yes, Four Points by Sheraton Brisbane provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Four Points by Sheraton Brisbane?

      Check-in at Four Points by Sheraton Brisbane is available from: . Check-out time is by .

    • Where is Four Points by Sheraton Brisbane located?

      Four Points by Sheraton Brisbane is located in 99 Mary Street, 4000, Brisbane, Australia.

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