About The Ritz-Carlton, Cleveland
The Ritz-Carlton Cleveland features beautiful memorabilia, which lets you go back to the time when rock and roll was born in Cleveland. This luxurious downtown hotel is just a seven-minute walk from the Quicken Loans Arena.
All of the 205 rooms have traditional American designs. The large headboards and floor-to-ceiling windows give an elegant vibe. Each room is equipped with a big flat screen TV. Moreover, some rooms have separate living and dining areas.
The hotel boasts more than 19,000 square feet of conference space, and a business center. Furthermore, the fitness center has modern equipment, and houses steam rooms and saunas.
Muse Restaurant has a casual ambience and offers modern American dishes. Lobby Lounge on 6 serves a variety of beverages.
The Ritz-Carlton Cleveland is only a five-minute drive from the Rock and Roll Hall of Fame. The distance between the hotel and Progressive Field is one kilometer.
Positive Reviews
positive:
Highly trained and friendly staffs
From the moment you step out of the taxi or car, up to the moment you leave, the staff's treatment cannot be better. All of the employees greet you politely and the smiles on their faces do not disappear. In addition, they go the extra mile to help you, even with uncommon requests.
positive:
Exceptional marble bathrooms
The marble bathrooms are spotlessly clean. All the amenities are functional. The water supply is stable and the shower and faucet's pressures are strong enough. The luxurious robes add a great touch. Moreover, the toiletries have high qualities.
positive:
Fantastic fitness center
The Ritz-Carlton Cleveland's fitness center is open for 24 hours a day. It has everything you need for an effective workout. The sauna and steam room are great in relaxing your muscles. Moreover, the locker rooms are well kept and spacious.
Negative Reviews
negative:
Issues with the beds
Some beds are a bit firm. This is highly based on personal taste though. The springs on other beds seem to protrude. If you come across these problems, please tell the staff to provide additional comforters. It will be delivered to your room in no time.
negative:
A few insects are present in the room
You can sometimes see a trail of ants on the floor. You are advised not to put sweets on the tables. There is also a cockroach in the bathroom. However, this rarely happens. In addition, you can request the housekeepers to spray insect repellants.
negative:
Carpets are not that clean
Some carpets have dust, while others are a bit damp. You are encouraged to wear slippers all the time. The cleaners will take care of the problem. Moreover, the management is kind to let you transfer to another room if you want to.