Mansfield House Hotel (Hawick, United Kingdom)

Numerous guests comment about how quiet they found the surroundings here. Rooms offer a bit of peace and it seems that the only sound you may hear is birds singing in the morning (beware of functions during your stay, though). Guests have enjoyed sitting in the garden admiring the countryside views.

Guests tend to be pleased with the quality of dining at Mansfield House, often finding the food tasty and the portions generous, both for breakfast and evening meals. Perhaps the only downside that people mention is that service finishes quite early for evening meals.

Although some guests found the rooms here a little dated, the majority agree that they are clean and adequately comfortable. They are perhaps not the luxurious rooms the hotel claims they are but are generally acceptable nonetheless.

Wi-Fi is pretty much an essential these days, so some guests are understandably a little frustrated by the lack of this amenity. It is described as being available in public areas but reviews suggest that this is not always the case.

While many guests rate the standard of service here highly, it appears that there are occasional slips. Staff attending to breakfast are sometimes described as a little slow and indifferent. Plus, previous guests have sometimes found it hard to locate a member of staff.

Although the rooms are generally deemed acceptable, several guests note that maintenance could be improved. Reported problems include dirty windows (exterior), sticking doors, dripping taps and broken radiators.