About Embassy Suites by Hilton Palm Desert
Surrounded by the Santa Rosa Mountains, the Embassy Suites by Hilton Palm Desert Resort offers family friendly accommodations and free parking.
Every spacious two-room suite includes a well-lit work space, two flat screen televisions, refrigerator, coffee maker, and microwave.
The Embassy Suites by Hilton Palm Desert Resort offers an outdoor pool, fitness center, and six lighted hard surface tennis courts.
Guests enjoy a free cooked-to-order breakfast each morning, as well as complimentary drinks and snacks at the nightly Evening Reception. The Sonoma Grille is open for lunch and dinner.
Shoppers will find the El Paseo district in 1.5 miles, and the River Shopping Center in five miles. The Living Desert Zoo and Botanical Gardens are two miles away, and the Wet n Wild water park, Desert Holocaust Memorial, and Palm Springs Aerial Tramway are also nearby.
Positive Reviews
positive:
Under construction..
The hotel is currently undergoing an extensive renovation, and the finished rooms have received several positive reviews. Families, couples, and groups particularly appreciate the two-room layout, which allows early birds and night owls to maintain their schedules without disturbing each other.
positive:
Convenient location
Guests note that the hotel is located in between Indian Wells and Palm Springs, and so is convenient to attractions in both areas.
positive:
Nothing tastes better than free food..
The complimentary breakfast buffet has received many positive reviews, with guests noting that its impressive variety of hot and cold options includes made-to-order omelets, fresh fruit, yogurt, oatmeal, bacon, and potatoes. Many guests also look forward to the daily Manager's Reception, which generously includes alcoholic beverages and a variety of tasty snacks. The bartenders and wait staff have received many positive reviews for their friendly and attentive service.
Negative Reviews
negative:
Too little, too late?
Many guests note that the current construction is overdue, noting that the fixtures, carpets, and furnishings have gone well past their best-before dates. Some wonder if demolition and a complete re-build might have been a better option. A few guests were put off by the construction noise or the temporary position of the front desk in a guest room.
negative:
Desert heat..
Several guests found that the air conditioning was not working, a particularly tough issue for many travelers given the Palm Desert climate.
negative:
Follow your nose..and plug your ears..
Many guests report a strange, musty odor in the rooms, while others are troubled by cigarette smoke, though the hotel has a smoke-free policy. Others yet report loud music from the pool area in the evening or otherwise noisy neighbors.