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    Resort Krystal Cancun (Cancun, Mexico)

    Resort Krystal Cancun (Cancun, Mexico)

    About Krystal Cancun

    Hotel Krystal Cancún boasts beachfront resort accommodations in the Hotel Zone. The resort is located across from the Cancún Convention Center and offers an All-Inclusive option. Parking is complimentary and Wi-Fi access is available throughout the property. All rooms are air conditioned and feature a minibar, personal safe, and flat screen TV. The white marble floors add a luxurious touch, and guests will be able to enjoy incredible views from their rooms. Hotel Krystal Cancún boasts an outdoor pool, Jacuzzi, full service spa, and a fitness center. Guests can also lounge at the resort’s Beach Club. Laundry services and 24-hour reception is available for added convenience. El Mortero offers gourmet Mexican fare to Mariachi music. Guests can also dine at Aquamarina, Las Velas, or at any of the onsite bars. The resort is a 20-minute drive from the Cancún city center. La Isla Shopping Mall is only two miles away, and the Interactive Aquarium is a five-minute drive.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.2
    trivago Rating Index based on 19666  reviews from:
    • Hotels.com(6.8/10),
    • LocationExcellent  8.9 / 10
    • RoomsGood  7.8 / 10
    • ServiceFair  7.4 / 10

    Positive Reviews

    positive:

    Beachfront Location

    Krystal Cancún boast a perfect, beachfront location, just a short distance away from plenty of shopping, dining, and nightlife. Cancún city center can be reached within 20 minutes by car, where guests can explore Mercado 28 public market and Parque de las Palapas. In addition, there are plenty of activities nearby the hotel, including snorkeling and sailing.

    positive:

    Poolside Paradise

    Guests loved the oceanfront pool area and the beach. There are always plenty of free loungers and umbrellas available by both, and a bar area as well.

    positive:

    Amazing Accommodations

    Overall, guests were very impressed with the beautiful rooms with modern décor. Accommodations appear new and recently renovated. Guests described them as spacious, clean and comfortable. Most rooms feature gorgeous views of the Caribbean Sea or the lagoon. Furthermore, most guests also raved about the rainfall showerhead.


    Negative Reviews

    negative:

    So-So Soundproofing

    Though most guests didn't have a complaint, some did mention that the rooms could use better sound proofing. Noise from nearby nightclubs, as well as your neighbors, can be a nuisance. If you're a light sleeper, you may want to request a quiet room, and bring a pair of earplugs as a precaution.

    negative:

    Boring Breakfast

    Most guests were disappointed with the breakfast offerings, saying that it was repetitive and offered a poor selection to choose from. In addition, guests also weren't impressed with the onsite restaurants, describing them as mediocre.

    negative:

    Review Your Receipt

    Make sure to double-check your bill before you check out. Several guests reported billing errors on their receipt. Fortunately, if you spot one, the staff will be happy to correct it immediately.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    4. Solarium
    5. Hot tub
    Property amenities
    1. Arcade/Video games
    2. Entrance hall/lobby
    3. Elevator
    4. Gym
    5. Hairdresser
    6. Parking
    7. Hotel bar
    8. Pool bar
    9. Outdoor swimming pool
    10. Convenience store
    11. Conference rooms
    12. Non-smoking rooms
    13. Computer with internet
    14. Restaurant
    15. 24-hour reception
    16. On-site boutique shopping
    17. Snack bar
    18. Beach
    19. Sun umbrellas
    20. Deck chairs
    21. Laundry service
    22. Spa
    23. WiFi in public areas
    24. Room service
    25. Fax/Modem access
    26. Car rental
    27. Concierge
    28. Free WiFi in public areas
    29. Valet parking
    30. Infinity pool
    31. Pool
    32. Luggage storage
    33. Free WiFi
    34. Breakfast
    35. Kids' pool
    36. New safety protocols
    For children
    1. Childcare
    2. Playground
    3. Kids' club
    Accessibility
    1. Wheelchair accessible
    2. Accessible bathroom
    3. Accessible parking
    4. In-room accessibility
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Electric kettle
    8. Air conditioning
    9. Cosmetic mirror
    10. Minibar
    11. Pay-TV
    12. Satellite TV
    13. Safe
    14. Cable TV
    15. WiFi
    16. Free WiFi (rooms)
    17. Coffee machine
    Sports facilities
    1. Golf course
    2. Fitness
    3. Diving
    4. Yoga
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Paseo Kukulcan Km 9 lotes 9 y 9 A,  77500,  Cancun,  Mexico
    Telephone: +52(998)8489800 | Fax: +52(998)8489813 | 

    Frequently Asked Questions about Krystal Cancun

    • Is there a pool area at Krystal Cancun?

      Yes, Krystal Cancun offers 2 pool areas.

    • Are pets allowed at Krystal Cancun?

      No, Krystal Cancun doesn’t allow pets.

    • Is parking available at Krystal Cancun?

      Yes, Krystal Cancun provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Krystal Cancun?

      Check-in at Krystal Cancun is available from: . Check-out time is by .

    • Where is Krystal Cancun located?

      Krystal Cancun is located in Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500, Cancun, Mexico.

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