About The BlueBell Hotel
Bluebell Hotel is an award-winning boutique hotel situated in the historic town of Neath in South Wales.
The hotel offers 23 bedrooms, each of which have been decorated and furnished individually and uniquely. Each room benefits from en-suite facilities and air conditioning which is self-controllable. Rooms also include TV, hair dyer and hospitality tray.
The hotel regularly has live music events, for which tickets must be booked in advance. On-site parking is available, and Bluebell Hotel offers a conference room and private function suite.
La Mancha is the hotel's Mediterranean restaurant, offering food throughout the day including breakfast. Conference catering is also available. The restaurant prides itself on using fresh, locally-sourced produce. An extensive wine and cocktail list is available, as well as a range of beers and spirits.
The hotel is a short distance from Swansea city centre and its beautiful beaches.
Positive Reviews
positive:
Excellent customer service.
Reviews are overwhelmingly complimentary towards the staff and service throughout the hotel, with the small and occasional exception of the breakfast service. Guests repeatedly comment on the friendly and helpful reception staff and generally present yet
positive:
Tasteful, charming and quality.
A number of guests comment on the rooms, which seem to be tastefully decorated in a modern and quality style. Rooms are reportedly spotlessly clean and very comfortable, including the beds themselves. Guests mention their surprise at finding such an up-ma
positive:
Great food and drink.
The food and drink served in the restaurant seems to be popular, with a number of guests commenting on certain dishes and describing them as the best they have ever encountered. Service seems to be professional yet friendly.
Negative Reviews
negative:
Limited parking and small spaces.
A number of reviews highlight the parking issues here, as the car park is reportedly very small and not nearly large enough to accommodate so many rooms. Guests do add that staff are generally helpful and offer solutions to the problem wherever possible.
negative:
Poor Wi-Fi signal in bedrooms.
A few guests complain of poor Wi-Fi signal, which seems to be near-impossible to connect to in bedrooms. However, guests do add that Wi-Fi is fast and easy to connect to in the reception area and restaurant.
negative:
Slow breakfast service.
A few guests complain of slow service at breakfast time, commenting that items regularly run low or run out before being replaced.